Announcing our expanded eServices Platform for Al Twar Centre Government Services Center. Find out more

SUCCESS THROUGH TECHNOLOGY

Strategic technology solutions for the Modern Workplace. We help you to connect the dots to create an efficient and secure Modern Workplace 

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    Everything you need from your managed IT service provider

    • Fully Outsourced IT Services
      We delivered Outsourcing IT services to clients from Government services centers for the past 15 years.
    • Empower Existing IT Teams
      Delivering the benefits of outsourcing with the advantages of keeping control in-house. Your existing in-house team can enhance their capabilities with our expertise.
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      Network Operations
      We provides a comprehensive range of network monitoring, maintenance and management services designed to minimise risk and enhance performance.
    • IT Service Management (ITSM)
      IT service management (ITSM) is at the heart of our service delivery. Directed by policies, organised and structured in processes and supporting procedures – to ensure a high-quality, repeatable IT service is delivered to Customers.
    • Patch Management
      As part of an IT Service Transition process, we work with the customer to agree a defined patching schedule and recommend patching devices such as Workstations, Switches & Firewalls to ensure devices are patched to the Vendors recommended patch version.
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      Change Management
      We work within an ITIL aligned framework, we classify a change as – the addition, modification or removal of a configuration item (CI), service, service component, and/or its associated elements. Managing change is around managing risk,
    Our Solutions

    Helping you grow faster & smarter

    Our services can be delivered seamlessly to either provide a complete outsourcing service, or to compliment an existing in-house IT function, providing you with everything you need from your managed IT services provider.

    Managed IT Services

    Our Managed IT Services allow you to deliver your IT strategy with the confidence.  Proven to reduce operational costs and work flexibly no matter the business model, our services break down the barriers of budget and limited resource, perfect for organisations looking to implement an efficient, cost-effective, and flexible IT strategy.

    We provide customers with a guided choice on how to improve service delivery. Gain the ability to move your IT resources between our secure data centers, your private cloud and the public cloud, leveraging your choice of providers from within the Equinix ecosystem.

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      BPA –Planning (Process Review)
      Our team of experts conducts a meticulous root-cause analysis of your business workflow to identify processes that need improvement and automation. This understanding helps us in redefining workflows, recommending the areas (Target Processes) for automation and forward automation approach.
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      BPA- Strategy (Process Redesign)
      Depending on the complexity of business processes that need to be improved, We recommends the precise scope of required automation. Using the best practices including Impact Analysis, Risk Analysis and UX mapping, we critically examine all the pros and cons before recommending the proposed solution.
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      Process Automation
      When business processes are complex, SKYNET CORP Technology recommend infinitely powerful Process Automation that includes robust documentation and management of team tasks through a common, central workflow involving the least manual efforts.
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      Integration Automation
      If your business processes involve too many repetitive tasks, Integration automation is a relevant option that can help you in using your existing infrastructure to simulate additional manpower for handling most of the repetitive tasks.
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      Integration Automation
      If your business processes involve too many repetitive tasks, Integration automation is a relevant option that can help you in using your existing infrastructure to simulate additional manpower for handling most of the repetitive tasks.
    • credit locked
      Integration Automation
      If your business processes involve too many repetitive tasks, Integration automation is a relevant option that can help you in using your existing infrastructure to simulate additional manpower for handling most of the repetitive tasks.
    Benefits

    The benefits of using business processes automation

    Very often, automation of business processes integrates various technologies, concepts and approaches. When implementing digital transformation, it’s worth looking for a partner who takes a broad view of it and is able to link a deep understanding of business with technologies that help with making changes in the company.

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    Saving your employees' time

    Thanks to automation of repetitive tasks, your employees will no longer devote time to ineffective work.

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    Reduction in Cost

    It is estimated that implementing business processes automation can reduce costs by 25 - 60 %

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    Increase in Productivity

    Thanks to automation, processes work faster and their effectiveness can be measured

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    Error Reduction

    Automation reduces the number of potential errors and, by extension, error costs.

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    Increase of employee satisfaction

    Reducing mundane and repetitive tasks can truly influence your employees' satisfaction from the work done.

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    Better Customer Care

    Thanks to automation, company processes become consistent, which makes cooperation with both clients and people working with them better.

    How we work

    Streamline and automate your business processes

    We support our clients at different phases of digital transformation, starting from the current state analysis, through carrying out a plan, to keeping a long-term support
    How we work

    Frequently Asked Questions

    Business Process Automation (BPA) or Business Automation as it is commonly known, is the method of eliminating manual, repetitive organizational processes and irrelevant human intervention through the use of automation tools. It is also called Digital Process Automation. A part of the digital transformation strategies, BPA helps in making organizational workflows more efficient and productive.

    Examples of BPA are everywhere around us and sometimes we use BPA tools without even realizing it. Say you are aiming to streamline and integrate further efficiency in your customer management system to build effective CX. Banking on automation, we can create a new CRM system which in integrated with every relevant information about your customers – right from onboarding to their project specifications, from information about resources working on the project to updates about the status of development.

    Contact management and documentation: All relevant information will be readily available to your customer relationship executives on an interface which would equip them with relevant data when speaking to the client’s representatives. Multiple resources will be able to access the client information parallelly and have updates on resolutions provided previously to the client.

    Lead Management: Email queries, webforms, and other lead capture tools are leveraged to analyze, track and nurture leads into clients. Sales teams can use this to devise conversion strategies, and tailor correspondence on the basis of the lead’s activity.

    CRM Reporting: Another way the sales teams can leverage sales data to track sales progress and make smart decisions.

    Live Chat: AI driven Chat bots or live chats will be designed to direct concerns to relevant departments or resolve simple queries. These can even set up meetings and calls directly from the chat.

    Automated processes are not just cost efficient but can also save your precious time from unnecessary hassles and errors.

    Majorly Business Process Automation can be classified into four broad categories:

    • HR Automation
    • Process Automation
    • Marketing Automation
    • Accounting Automation

    However, you can trust us with developing any kind bespoke automation capabilities.

    Following are the steps for BPA:

    Strategy, Design and Blueprint, Prototype development and testing, Feedback integration, Monitor and track performance metrics, Optimize fresh solutions.

    The benefits of BPA can be listed down as below:

    • Cost and time efficiency
    • Reducing errors and building efficiency
    • Increasing consistency and reducing risk
    • Data-driven decision making
    • Promote employee satisfaction and development

    While both are automation technologies, RPA and BPA have a thin line difference. RPA or Robotic Process Automation build software programs, bots to be specific to mimic the way humans interact with software via UI to resolve repeated and high-volume tasks. These bots can log in to apps, file in data, calculate, complete tasks and even copy data between apps and workflows. These are designed to reduce strain on human resources and do not have any intelligence or decision-making capability unless combined with AI or ML.

    BPA on the other hand automates workflows to eliminate manual errors made in human intervention. It is used to automate complex, multistep business processes that are part of the organization’s core biz functions.